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How 7u22 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, and use our platform — along with how we store it, who can access it, and what rights you hold.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to request dataCookie and session controlsSecure account access
7u22 How 7u22 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something on your account, or raise a concern about how your information is being handled, our support team is here to help. You can reach us through live chat directly from your account dashboard, by email, or through the in-app help section on mobile. We aim to acknowledge privacy requests and respond with a clear path forward — whether that involves your bKash transaction records, your account history or your stored personal details.

Live Chat Support Open your account dashboard and tap the chat icon to connect with our support team. Privacy requests submitted here are logged and tracked until resolved.
Email Privacy Requests Send your data access or correction request by email. Include your registered account number and the specific information you are asking about for a faster response.
In-App Help Centre The help section inside the mobile app lets you submit a privacy query directly from your account. Your submission is tied to your account ID automatically.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at 7u22

We apply SSL encryption across all account activity — your login session, your bKash deposit confirmation, your withdrawal request to Nagad or Rocket. Cookies help us maintain your session state so you do not lose your place when switching between the lobby and your account wallet. You can manage cookie preferences from your browser settings at any time. We do not use tracking cookies to build advertising profiles. Data retention follows a structured schedule: active account data is kept while your account remains open; closed account data is held for the minimum period required by applicable regulations, then deleted.

SSL Encryption on All Sessions

Every login, deposit and withdrawal request — including those via bKash, Nagad and Rocket — is encrypted end-to-end so your payment details are never exposed in transit.

Cookie Use and Your Controls

We use session cookies to keep you logged in and functional cookies to remember your account preferences. No advertising tracking cookies are placed without your explicit consent.

Account Data Retention Schedule

Active account data stays on file while you use the platform. When an account is closed, we retain only what applicable regulations require, then delete the rest on schedule.

Who to Contact for Data Changes

To request a correction, deletion or full export of your personal data, contact our support team via live chat or email with your account ID and the specific change you need.

Your Privacy Policy Questions, Clearly Answered

These are the questions we hear most often from account holders in Bangladesh about how their data is handled — from wallet privacy to cookie controls and the steps for requesting your own information.

We collect your name, email address, phone number and payment method details. If you link bKash, Nagad or Rocket, we record the wallet ID needed to process your transactions.

Yes. Submit a data access request through live chat or email with your account ID. We will compile your personal data and send it to your registered contact within a reasonable period.

We share payment data only with the processor handling your transaction. No payment details are passed to advertisers, third-party marketers or unrelated data brokers under any circumstances.

You can manage cookie settings through your browser preferences at any time. Disabling functional cookies may affect session continuity, but no advertising tracking is used on our platform.

We retain closed-account data for the minimum period required by applicable regulations, then delete it on a structured schedule. We do not hold data beyond what those requirements specify.

The protections described here apply to eligible accounts. Whether you can access the platform and what legal protections apply to your data depends on your local law and eligible region.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.