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What Applies When You Use 7u22

Access to 7u22 and its account services — including deposits via bKash, Nagad, and Rocket — is subject to the terms set out here and depends entirely on your local law and whether your region is eligible.

Jurisdiction-dependent accessbKash, Nagad, Rocket coveredAccount holder obligationsYour rights and our responsibilitiesHow to contact us on legal matters
7u22 What Applies When You Use 7u22
LEGAL CONTACT PATHS

Reach Us on Legal or Account Queries

If you have a question about these terms, want to raise a compliance concern, or need to dispute a transaction decision involving your bKash, Nagad, or Rocket wallet, our support team is the right first contact. For formal legal notices, use the email channel so there is a written record. All legal requests are reviewed by the account and compliance team, not the general chat queue — so use the channel that matches your issue.

Live Chat Reach the account support team through the live chat widget on the site. Use this for account access issues, transaction queries, and general terms clarification.
Email Support Send formal legal notices or written complaints to our support email. This channel creates a timestamped record and is the appropriate route for compliance or dispute matters.
Account Dashboard Some legal requests — such as data access or account closure — can be initiated directly from your account dashboard under the settings section without contacting support first.
HOW WE HANDLE YOUR DATA

Data Handling, Security and Your Account Rights

Your account data — including your payment method details for bKash, Nagad, and Rocket — is stored in encrypted form and is never shared with third parties for marketing purposes. We retain transaction records as required for financial compliance. You have the right to request a copy of the data we hold on you or ask for corrections at any time via the email support channel.

Data Retention

We keep account and transaction records for as long as required under applicable financial compliance rules. You can request what we hold by contacting support in writing.

Cookie Policy

We use session and analytics cookies to keep your account login active and to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by a one-time password sent to your registered mobile number at each login. Do not share this OTP with anyone, including support staff — we will never ask for it.

Right to Request Changes

If your registered name, phone number, or linked wallet details need updating, submit a written request through the email channel with supporting ID. Changes are processed after verification.

Common Legal Questions Answered

These are the questions we receive most often about account terms, data rights, and eligibility. If your question is not covered here, contact support through the live chat or email channel.

That depends entirely on your location and current local law. We do not make eligibility determinations for you. Check what applies in your region before opening an account or making any deposit.

No. Each payment method linked to your account must belong to you personally. Using another person's bKash, Nagad, or Rocket wallet violates our terms and may result in immediate account suspension.

Send a written request through the email support channel. Include your registered account number and a brief description of what you need. Our compliance team will respond after verifying your identity.

Account closure requests can be started from the settings section of your account dashboard. Any pending balance must be withdrawn to your verified wallet before the closure is processed.

The current version is always published on this page. If we make a material change, we will notify you through the contact details registered on your account. Continuing to use the platform after a change constitutes acceptance.

Formal written complaints should go to our email support channel so there is a timestamped record. The account and compliance team reviews these separately from the standard support queue.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.